NS Group

Legal aftermath of the public transport tender in Limburg and the fine imposed by ACM

On 22 May 2017, following its conclusion that that NS had violated the Competition Act, the Netherlands Authority for Consumers and Markets (ACM) imposed a penalty on the company of €40,950,000.

Statement by the Executive Board

The Executive Board believes that the risk management and internal control systems concerning the financial reporting risks in the year under review functioned satisfactorily and give a reasonable degree of assurance that the financial reports do

Dialogue with our stakeholders

In addition to daily contact with passengers, NS maintains close relations with many different stakeholders. Thanks to this dialogue, which is based on trust, we are able to jointly seize opportunities and accept or mitigate risks at an early stage.

Dialogues with the stakeholders

In addition to our regular contacts with stakeholders about day-to-day matters, we are also keen to talk to them about opportunities, threats and trends in the medium term.

Stakeholder dialogue diagram

The table below summarises the wide range of dialogues between NS and its stakeholders. The numbering refers to the themes from the material relevance matrix.

Our materially relevant themes

NS bases its policy priorities on material relevance, weighing up the interests of our stakeholders and the actual impact that NS can have on the topic.

Strategy and materially relevant themes diagram

Sustainable Development Goals

The Sustainable Development Goals (SDGs) serve as the principal framework for the sustainability initiatives of Dutch companies and public authorities up to 2030. NS expects to be able to make a contribution to nine targets within seven SDGs by 2030.

Our performance in a wider context

A comparison of punctuality relative to occupancy in 18 countries shows that NS is in the top 3.

Transparency

NS is transparent about its performance. Every month, it reports via www.ns.nl on the latest scores for the KPIs that have been set for the main rail network franchise, with detailed supporting evidence.

Scope and reporting criteria

NS reports in accordance with the GRI Standards’ Core option. The GRI Standards are the most widely accepted guidelines globally for preparing non-financial annual reports. The guidelines themselves can be found at www.

GRI table