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Core values and Code of Conduct

NS upholds the following core values: we are open and reliable, we go for results and we want to get ahead. These values are the foundation of what we do and what passengers can expect from us. NS also has a Code of Conduct, which provides guidance for NS employees when they face choices and helps them make balanced decisions in a range of potentially tricky situations. The Code of Conduct satisfies the relevant OECD guidelines and is consistent with the Dutch Corporate Governance Code. We draw our employees' attention to the Code of Conduct and to the need for integrity in business practices by providing information and staging awareness sessions throughout the organisation. Furthermore, the NS Code of Conduct forms a basis for handling integrity reports and investigations.

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