NS also exerts a positive socio-economic impact by developing the knowledge, skills and talents of our employees, by aiming to keep them in sustained employment, and by being a diverse and inclusive organisation.
Training programmes at NS improve the economic value of our people and their potential on the labour market after they have left NS. The societal benefits of this in 2019 were approximately €13 million, which is more than the previous year (€12 million) because the number of NS staff in the Netherlands has risen.
Incapacity for work limits the employability of employees. This entails €15.4 million in negative societal costs, for example because of higher medical costs and costs of benefit payments, and the loss of productivity and purchasing power.