Outlook 2020

Abellio has been active in the UK since 2002, delivering robust operational and financial results and satisfied customers. Abellio UK will focus on further enhancing operational performance and realising sustainable reasonable profit as return on invested capital across the existing portfolio as a result of solid operational performance and satisfied passengers.
 In 2020 Abellio UK will continue efforts to maximise the efficiency of existing contracts and seek out new opportunities, while remaining environmentally and commercially sustainable. This includes the introduction of its first fleet of all electric buses for operation in London and developing digital ticketing solutions for customers which will facilitate an easier payment method for the train journey.
 In 2020 Abellio will continue the introduction of the new train fleets in ScotRail and Greater Anglia and start to introduce new trains in West Midlands and Merseyrail, while continuing the planning for the introduction of new trains in East Midlands during 2022. The UK political and economic environment remains challenging and subject to (financial) uncertainty in 2020. The most important items being the Central London Employment (CLE) mechanism in Greater Anglia, improving performance in West Midlands and in general the smooth and timely introduction of new trains without disruption for the passengers, passenger growth and industrial relations. The role of Abellio UK will be to respond to the national political agenda in relation to bus and rail and potential rail franchise reform.