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Found 195 results.

Care for the privacy of our passengers and staff

For NS, the privacy of passengers and staff is more than just a mandatory regulation. We have defined four principles that take priority when processing personal data: ‘Transparent’, ‘Safe with NS’, ‘Choice and control’ and ‘Innovative and open’.

Legal aftermath of the public transport tender in Limburg and the fine imposed by ACM

On 22 May 2017, following its conclusion that that NS had violated the Competition Act, the Netherlands Authority for Consumers and Markets (ACM) imposed a penalty on the company of €40,950,000.

Statement by the Executive Board

The Executive Board believes that the risk management and internal control systems concerning the financial reporting risks in the year under review functioned satisfactorily and give a reasonable degree of assurance that the financial reports do

Dialogue with our stakeholders

In addition to daily contact with passengers, NS maintains close relations with many different stakeholders. Thanks to this dialogue, which is based on trust, we are able to jointly seize opportunities and accept or mitigate risks at an early stage.

Dialogues with the stakeholders

In addition to our regular contacts with stakeholders about day-to-day matters, we are also keen to talk to them about opportunities, threats and trends in the medium term.

Stakeholder dialogue diagram

The table below summarises the wide range of dialogues between NS and its stakeholders. The numbering refers to the themes from the material relevance matrix.
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