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NS.nl
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Risk 5: ERTMS

The risk is that the introduction of ERTMS results in disruption for customers. Another risk is that the implementation of ERTMS fails to yield the desired results in the fields of safety, reliability, interoperability, capacity and speed.

Risk 6: IT reliability

Both operational and security requirements (the risk of cybercrime in particular) fuel a continual demand for further development of our IT systems.

Risk 7: Improvement capacity / agility

The risk is that the programmes to promote behavioural and cultural change do not deliver the desired result, or not in time, as a result of which NS is unable to realise the desired growth in the fields of safety, integrity and costs.

Risk 8: Staff shortages

The risk is that NS is confronted with staff shortages at points within its organisation where this may cause discontinuity in the implementation of crucial processes.

Risk 9: Inadequate operating result

The risk that, due to costs rising faster than revenues, NS fails to achieve the required return on investment.

Risk 10: Market regulation

The risk is that the government decides on a different set-up for market regulation of the rail sector, including the scope of the main rail network, HSL South, the approach to open access and the position of NS Stations after 2024, which would
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