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My report
Nederlands
NS.nl
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2020 and beyond

After having achieved significant improvements in our most important KPIs, including customer satisfaction and punctuality, we will continue to focus on operational performance on the track.

An attractive and caring employer

NS is one of the largest employers in the Netherlands and is a strong brand in the labour market. Every day, our more than 20,000 colleagues enable people’s door-to-door journeys throughout the Netherlands.

Recruitment

Like previous years, 2019 was characterised by a tight labour market. The number of job vacancies is increasing, unemployment figures are falling, the population is ageing and the share of young people in the labour market is declining.

Diversity and inclusiveness

NS wants to be seen as an attractive employer where everyone can feel at home. To that end, we will have to ensure that our employees and managers, overall, reflect the diversity that we see in society at large.

Learning at NS

NS is a business where people can develop their skills in a wide variety of positions: driving trains, providing service, ensuring safety and in shops at our stations, in IT, Finance, data analytics and a range of other specialised jobs.

Moving jobs

If organisational developments have consequences for staff, NS ensures they receive assistance from an early stage in finding new employment within or outside NS. We do this to prevent redundancies among employees as much as possible.
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